IT Services Account Manager (vCIO)Position Summary:Adynamic and fast paced mixture of consulting and accountmanagement vCIO (virtual Chief Information Officers)providestrategic technology recommendations for proactively managed IT clients.vCIO’sare strong at business-to-business relationships, can work with a wide variety of clients and industries, andhavea strong teamofIT professionals around themso theydon’thave to have all the answers.Your ability to understand and explain technical concepts as they relate to business demands iswhat’simportant in this position, not your ability tosupport, manage or install the technology itself.About First Call Computer SolutionsRelationships are the most importantoutcomeat First Call.We embrace uncommon levels ofconnection with the people weserve and the folks we work with.Winning isdefined aswhen benefit is received by all.Service is delivered withconfidence, compassion,humility,and transparency.We havehigh standardsand aspirationswhileembracingmistakesand adversityas part of the process.Weknow, like and trustwho we work with andmore oftenthan not that goes both ways.Our clients are Montana businessesand organizationswho, like us, are striving to compete and grow professionally without sacrificing their lifestyle.We desperately want to avoid working with the wrong client,solutionsorteam. This makes getting out of bed to and coming to work each day a whole lot easier.Job Status:Full TimeEmployee Type:SalaryPay:$50k-$70kDOEBenefits:Rich and flexible medical/dental with a Health Savings Account option.Paid Vacation, Sick and Holiday timeRetirement: 401k with 4% match and discretionary profit sharing.Certification assistance & continuing education benefitsCell phone reimbursementPaid parkingKitchen, pool table,snacksand coffeePersonal IT purchasing employee discountTeam bonding eventsWork-life balance\flexibilityGeneral Work Schedule: 8am-5pm M-FTravel/License Required:Yes,50%+ Local Travel, Some Travel Outside AreaWork Schedule:8am-5pm Monday-FridayPosition Roles & Responsibilities:Maintain strong business relationship with C level professionals and/or decision makersUnderstand client’s business, high level operations, common industrytechnologyneeds, needs and pains.Drive IT success: fewer IT issues, lower cybersecurity risk,IT solutions that meet their needsand boost their operationsanda great experiencewhen working with First Call’s ITservices.RESOURCE PROFILE:Excellent oral & written communicationTechnical, Business, andFinancialacumenIT background with a focus on implementation, consulting and/or design of technologies for businesses ranging from 10 – 500 users, including multi-site environments.Translation of technical conversations into business conversationsBusiness relationship developmentVendor acumenEducator/Advisor/Consultant AttitudeProfessional AppearanceSolution Sets Understanding:Application and Cloud ServicesNetworkingServersClient DevicesService ProvidersVoIP Phone SystemsNetwork Administration and SecurityBackupDisaster RecoveryHigh AvailabilityComplianceSupportabilityPlease apply online with First Call Computer Solutions at: https://first-call.hiringthing.com/job/884657/it-services-account-manager-vcio?s=cl
