Position Summary:We provide secure, reliable, and advisable IT solutions to Montana businesses.Our Professional Services Team is focused on infrastructure and cloud solutions that impact our clients and allow them to perform their day-to-day operations.We are looking for new and experienced ITprofessionals with a passion for designing, building and installing IT solutions.The expectation of the PC Install Specialist is to become an expert at the installation of desktop and laptop computers. This includes computer hardware, software, and other peripherals. This also includes understanding of how these devices connect and interact with on-premise server and cloud resources.Job Status: Full TimeEmployee Type: HourlyPay: $19-$23hr DOE + OvertimeBenefits:Rich and flexible medical/dental with a Health Savings Account option.Paid Vacation, Sick and Holiday timeRetirement: 401k with 4% match and discretionary profit sharing.Certification assistance & continuing education benefitsCell phone reimbursementPaid parkingPersonal IT purchasing employee discountTeam bonding eventsWork-life balance\flexibilityTravel/License Required: Yes, local and occasional overnight travel required.Normal Work Schedule: 8am-5pm Monday-Friday, afterhours work required on occasion.Position Roles & Responsibilities:Promote and represent the culture and core values in all aspects of your job duties Planning, organizing and scheduling of project work.Effective communication with stakeholdersUnderstanding hardware / software material list and cost.Scope of work deliverablesScope of work exclusionsRisk assessments (informal/formal)Create fall back plan for all risky changes to customer data or infrastructureChange management identification.Coordinate with 3rd party vendors/subcontractors on changes and adjustments to cost estimatesMaintain quality implementations by establishing and enforcing technical standardsAfter hours emergency support via the on-call rotationTechnical Implementations:HardwareWindows Desktop ComputersWindows Laptop and Tablet ComputersSoftwareLine of business applications specific to each clientMicrosoft 365 applications (Cloud services and local application installs)General use applications such as PDF readers, multimedia, browsers, etcConnecting Peripherals (Not an expert on each specific model)Printers (Networked and USB)Display MonitorsInput devicesConnecting devices to resourcesWorkgroupActive DirectoryAzure Active Directory / EntraMigration of dataConnect applications to server data as neededApplication data for local applicationsEnd user data and settingsRESOURCE PROFILE:IT background with a focus on Windows based hardware and software.Ability to work with multiple projectsTime Management and Organization SkillsExcitement for new technologiesSelf-starter and pro-active planner requiring minimal supervisionStrong software application useAttention to detailProfessional AppearanceAbility to work under pressureCustomer serviceQuality assuranceTechnical Skills:Intermediate PC and PeripheralsBasic networkingBasic voice / VoIP PBXBasic overall troubleshootingBasic Office 365Please apply online with First Call Computer Solutions at: https://first-call.hiringthing.com/job/920790/pc-install-specialist?s=cl
