Express Employment Professionals are looking for a professional Customer Service Representative for a small Culinary warehouse.
Pay rate Starting at $18/hr
Schedule Monday-Friday 9am-5pm or Mon-Thurs 9am-6pm, Fri 9am-1pm
Roles and Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Resolve customer complaints and issues related to damages, order discrepancies, and other customer concerns
Follow up with customers on outstanding orders and provide updates on order status
Communicate with sales teams and other internal departments to resolve customer issues and ensure customer satisfaction
Update customer records and track orders to ensure accurate and timely resolution of customer issues
Identify and report on recurring customer issues and suggest process improvements to management
Collaborate with other CSRs and teams to ensure seamless customer service and support
Qualifications:
1+ year of experience in customer service or a related field
Excellent communication and problem-solving skills
Detail-oriented and organized with strong attention to detail
Ability to work in a fast-paced environment and adapt to changing priorities
Strong computer skills and experience with CRM software and other customer service tools
Ability to work independently and as part of a team
Positive attitude and strong work ethic
High school diploma or equivalent required
Apply online or at our office:
Express can help you find the job that is a good fit for your needs and abilities, and you’ll never pay a fee for our services and support.
Express Employment is an Equal Opportunity Employer offering benefits from the first day of employment, including medical, vision, dental, life insurance, 401(k), referral bonuses, and direct deposit.
Please call/text us at 702-381-9810 for more information or apply online at www.expresspros.com/lasvegascentralnv
