The Bell Attendant is responsible for providing professional and courteous service to each and every guest.  They will be responsible for exceeding guest expectations through positive interactive skills. Responsible for maintaining the Wynn standards of service with guests and coworkers at all times.Responsible for delivering and maintaining the Forbes 5-Star level of service.Responsible for interacting with our guests.Responsible for greeting and assisting guests in a timely manner.Responsible for escorting/delivering luggage up to the guest room.Ensures the Wynn standards of cleanliness and appearance for all areas.Works with safety as a priority, and follows department and company safety standards.Knows and adheres to company and department policies and procedures, embraces company and department culture and takes pride in the resort and amenities.Understands and is well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests.Attends required training classes and incorporates new standards, service knowledge and safety into daily work practices.Looks for opportunities to assist peers, guests, other departments or leaders at all times.Solution oriented, stays on task and promotes teamwork.Awareness of guest experience at all times, smiles and makes eye contact and communicates professionally.
