What You'll Do as a Restaurant General Manager:As a Restaurant General Manager at Westgate Resorts Fresco Italiano you are responsible for overseeing all daily operations of the restaurant to ensure efficient, profitable, and high-quality service. This position leads and develops management and hourly staff, maintains compliance with all food safety and labor regulations, and ensures an exceptional guest experience that aligns with company standards. The General Manager is accountable for financial performance, staffing, training, inventory control, and maintaining a positive, professional, and service-oriented environment. You will demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members.Direct and oversee all restaurant operations, including front-of-house and back-of-house functions.Recruit, train, schedule, supervise, and evaluate managers and Team Members to ensure optimal performance.Maintain high standards of food quality, service, cleanliness, and safety.Manage budgets, labor costs, and controllable expenses to meet or exceed financial targets.Analyze sales, costs, and inventory reports to identify areas for improvement and implement corrective actions.Develop and maintain effective relationships with guests to ensure satisfaction and encourage repeat business.Ensure compliance with all liquor/beverage control, health, safety, and labor laws, as well as company policies and procedures.Oversee ordering, inventory management, and vendor relations to maintain adequate stock and minimize waste.Promote teamwork, communication, and accountability within the restaurant.Monitor equipment maintenance and facility cleanliness; coordinate repairs and upkeep as needed.Support and execute marketing initiatives, community engagement, and promotional events.Serve as a role model for professional conduct and company values.Other duties as assigned.
