The Package & Freight Specialist is responsible for the efficient receipt, processing, storage, tracking, and delivery of packages, freight, and convention materials throughout Wynn Las Vegas and Encore. This role supports the daily operations of the Business Services Center and Package Room while ensuring all shipments are handled safely, accurately, and in accordance with Wynn's Forbes Five-Star and AAA Five-Diamond service standards. The Package & Freight Specialist serves as a key operational partner for resort guests, convention groups, vendors, and internal departments by providing seamless logistics support and exceptional service.Essential Job ResponsibilitiesReceive, inspect, document, store, and distribute incoming packages, freight, and convention materials.Process outgoing shipments utilizing approved shipping carriers and established tracking procedures.Coordinate the timely and accurate delivery of packages and freight to guest rooms, meeting spaces, convention venues, retail outlets, and operational departments.Maintain accurate shipment records, inventory logs, chain-of-custody documentation, and tracking systems.Support the daily operations of the Business Services Center and Package Room, ensuring departmental standards and procedures are consistently maintained.Operate material handling equipment, including manual and electric pallet jacks, forklifts, and hand trucks, in a safe and efficient manner.Assist convention and group clients with freight receiving, storage, staging, and event-related logistics needs.Monitor package storage areas to ensure organization, security, cleanliness, and proper inventory control.Collaborate with resort departments, vendors, and courier partners to ensure timely resolution of shipment and delivery issues.Adhere to all company safety policies, departmental procedures, and operational standards.Consistently deliver service in accordance with Wynn's Forbes Five-Star and AAA Five-Diamond standards.Perform additional duties as assigned by management.
