Customer Service Representative (CSR)

Customer Service Representative (CSR)

24 Jan 2025
Nevada, Reno / tahoe, 89501 Reno / tahoe USA

Customer Service Representative (CSR)

We are a mixed animal clinic out in the country. We are focused on quality care. We are the most experienced clinic in the area with 40 years in operation. Although we are in the country we are a fast-paced organization. We have an 8-doctor practice running 6 days a week. The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e., administrative work, and general clerical support). Our receptionists are highly valued and integral to the patient care team.

The ideal applicant :

Has prior experience

Has excellent communication and client skills

Must have compassion for animals and their owners

Works well independently and in a team setting

Can multitask, pay attention to detail, prioritize, is organized, and work with little to no supervision

Has computer skills

Is available on weekends and some holidays.

The job entails:

Greeting clients/answering calls

Differentiating routine cases from emergency cases

Client communication

Entering client, patient and financial data into the computer

Generating invoices and processing patients

Why you want to join our team:

Competitive pay

Staff discount

Zero tolerance for abusive clients, we will always have your back

Medical insurance

401K profit sharing

PTO with rollover

Embroidered scrub tops provided

Strong familial culture

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