What you'll doLead & Inspire: Recruit, develop, and elevate a high-performing team, giving regular, constructive feedback to maximise potential.Drive Commercial Success: Own all revenue lines – memberships, PT, secondary spend. Maximise overall profitability.Elevate Member Experience: Create a welcoming, energetic, and premium environment that enhances every member interaction.Operate with Excellence: Oversee all sales and operational processes, ensuring company standards and central initiatives (FUNDAMENTALS, ASCEND, MOVE) are delivered at the highest level.Champion Standards: Maintain best-in-class cleanliness, safety, and presentation – whether you’re on shift or not.Be Resilient & Agile: Quickly adapt to challenges, find solutions, and support your team through change.Compliance & Safety: Manage policies, procedures, Health & Safety, and pool plant operations in line with guidelines.
