Sales and Retention Manager - New Club Opening

Sales and Retention Manager - New Club Opening

03 Sep 2026
New Hampshire, Croydon 00000 Croydon USA

Sales and Retention Manager - New Club Opening

What You’ll Be DoingAdvocating and delivering the FUNDAMENTALS sales process, training and coaching the team to perform at their best.Driving new member sales while maximising retention of existing members to grow the live member movement.Owning the activity planner for the club – ensuring initiatives are well-planned, executed, and impactful.Implementing creative lead-generation strategies both internally and externally.Monitoring dashboards and KPIs, providing key insights to the team and ensuring targets are met.Driving all revenue lines from memberships, product, and secondary spend to maximise profitability.Preparing and delivering monthly sales presentations to the wider management team.Building strong local business partnerships and developing #WeMoveBusinesses opportunities.Leading by example on reception and the gym floor in this member-facing role.Engaging in national initiatives such as #WorkoutWednesday and #WeCommunicate.Providing honest, constructive feedback to team members, supporting their development and performance.Supporting the General Manager with operational tasks including health & safety, facilities, maintenance, recruitment, and presentation standards.

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