Reporting to the SVP, Legal, AI Innovation & Legal Operations, the Director owns the strategy and execution for the Legal Department’s knowledge management, process improvement, AI enablement, and measurement and insights portfolio. The Director also leads the business requirements, implementation readiness, adoption, and value realization of legal technology priorities established by the SVP. Here you can:Establish and oversee the Legal Department's knowledge-management operating model, including content ownership, publication standards, permissions, review cycles, archiving, search effectiveness, and knowledge reuseLead working sessions with Legal teams to map how work gets done; maintain a prioritized backlog of pain points, process improvements, and enablement opportunities; sponsor high-impact solutions; and establish clear owners and outcomesDevelop and scale playbooks, precedents, policies, practice guidance, and self-service toolkits for legal intake, fallback positions, and standard workflows that practice groups can adopt and maintainEstablish document-management filing standards and governance and drive consistent adoption across the departmentMap and govern end-to-end data flows across legal intake, matter, agreement, document, knowledge, and reporting processes; clarify data owners and systems of recordDevelop and recommend the Legal Department’s AI enablement, learning and use-case strategy, selection criteria and portfolio priorities for approval by the SVP; approve execution plans for authorized pilot, remove operational barriers, and oversee adoption and value realization across the approved portfolioEstablish the pillar's measurement and insights framework, including key performance indicators, data definitions, reporting priorities, quality standards, and executive-reporting cadenceEvaluate and report quarterly on portfolio performance, including adoption, user satisfaction, time or capacity saved, data quality, and process improvements deliveredPartner closely with Legal practice groups, the Legal Systems team, Data & Legal Solutions and NBCU Operations & Technology on technical design, implementation, integrations, lifecycle management and ongoing supportLead, coach and develop direct report(s); establish clear priorities and performance expectations; review work product; provide actionable feedback; and support the direct report(s) professional development
