Position Overview
The Director, School Operations, Regional Operations (RDSO) is a member of the KIPP NYC Regional Operations team, critical to KIPP NYC’s mission to grow and serve nearly 10,000 students by 2028. The RDSO will support school based Directors of Operations (DOOs) to provide seamless school operations every day. The RDSO will coach and manage their portfolio of school-based operations teams to continuously improve and deliver high-quality operations for their school. The Director of Regional School Operations (RDSO) reports to Managing Director, Operations, and is a member of the KIPP NYC Schools team.This role is based in NYC and will require travel to our schools. Cadence and frequency of travel to schools is determined by your leadership team. If you relocate outside of a commutable distance or out of the state of NY, your employment will be subject to review, which may include separation from KIPP NYC. It is important that you notify HR if you move or have plans to relocate.General Duties and Responsibilities (but are not limited to):School Operational ManagementEffectively support and develop a cohort of school-based Directors of Operations to provide outstanding school operations through their core areas of responsibility, including daily school systems, financial management, compliance, testing and student enrollmentSupport and coach DOOs to meet regional performance metrics and to ensure that regional policies/procedures are implemented at the school levelDevelop and manage operations initiatives within the region and effectively partner with school Principals to support DOOs to meet the operational needs of their schoolsCollaborate in hiring, on-boarding, management, and evaluation of all operations staff, including Directors of Operations and school-based operations teams.Plan and lead regular professional development sessions for the DOO and School Operations communitiesLeadership & CollaborationCollaborate with fellow RDSOs to ensure consistent implementation of operations priorities across all schoolsPartner with regional support teams on all region-specific initiatives and systemsServe as the liaison between schools and regional teams to identify issues and implement sustainable solutionsServe as a role model as a leader and manager, investing deeply in supporting and developing team members and growing their capacity to learn, contribute and engage in the work of the team and organization
