RESPONSIBILITIESLead cross-functional team: Collaborate with product designers, engineers, and other functions to ideate, design, build, launch, and grow external and internal user-facing productsDrive strategy: Partner with Business and Technology leadership to define the vision, strategy, and roadmap for event products and internal platforms, ensuring alignment with organizational goalsOutcome-driven execution: Manage day-to-day delivery, translating high-level ideas into detailed feature specifications, user stories, and epics that drive resultsEvent operations: Oversee event preparation, operations, and post-event processes to ensure seamless execution across TED’s global events; support live TED events operations as necessaryInternal tools enablement: Lead training, enablement, and coordination for internal teams using key SaaS tools such as Sailthru and Webflow, among othersPlatform maintenance: Support ongoing maintenance, upgrades, and production issue management to keep critical systems reliable and user-friendlyStakeholder alignment & executive communication: Collaborate closely with people across the organization to create tools that deliver exceptional user and business value; present roadmap and progress to stakeholders and TED leadership with clarity and transparencyPerformance measurement: Define and measure KPIs to evaluate the success of products and their impact on organizational and user outcomes
