Support clients in achieving sustainable performance and/or improvements within their organizations Create a customized change management roadmap based on the needs of the project and implement the change management activities for each phase of the project Lead impact analyses, assess change readiness, and identify key stakeholders Provide status reporting of progress, dependencies, issues, risks and overall program health Anticipate organizational changes that come with large-scale implementations and the change management and communications interventions which will be needed Ensure that key change initiatives deliver on business, schedule, and budget objectives Determine appropriate metrics and measures that will help the client measure progress, reinforce behavior, and adjust improve implementation results Coordinate with other initiatives to make sure there is a common understanding on timelines and other overlaps Develop Executive-level presentations  Develop readiness and skilling content leveraging multiple modalities based on customer experience best practices Utilize Project Management frameworks and methods in a variety of roles Identify opportunities to provide or create additional client value Contribute to internal areas such as business development, people development, recruiting, marketing, and more Engage in activities dedicated to supporting our culture Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups  Maintain program sites as a repository for all project information Contribute to the development of high-quality and timely deliverables 
