The Senior Vice President, Client Management leads growth, retention, and strategic engagement across a complex portfolio of high-value client relationships, primarily Tier 1 Banking Institutions. This role is a trusted advisor to C-level stakeholders, driving business alignment between client priorities and Curinos’ data-driven solutions.This position requires a seasoned, consultative leader who ensures coordination across client projects, leads account strategies, and collaborates cross-functionally to deliver differentiated client value. Responsibilities include:Drives performance and satisfaction across a portfolio of complex, high-value clients with accountability for growth and retentionBuilds and deepens trusted advisor relationships with C-suite and senior client stakeholdersDevelops and leads annual strategic account plans, aligning client goals with Curinos’ growth and solution roadmapsChampions CRM and data analytics tools to provide pipeline visibility, support forecasting, and inform strategic decisionsApplies deep product knowledge and market insights to articulate Curinos’ differentiated value and shape client conversationsLeads complex contract renewals, pricing strategies, upsells, and commercial negotiations in partnership with internal stakeholdersIndependently resolves moderate-to-complex client issues, escalating critical risks appropriately while maintaining professionalismPartners across internal teams to coordinate client projects and deliver integrated solutionsMentors and coaches junior client management staff to strengthen team capability and succession planningProactively identifies operational and process improvements that enhance client delivery and outcomesOwns and actively manages a multi-deal, dynamic pipeline with timely, accurate data and internal alignment
