In this newly created role, the Customer Service and Logistics Specialist will support the order to cash process by processing sales orders with accuracy and in a timely manner. The Specialist will proactively manage escalations and risks within our transport and warehousing network to ensure on-time customer delivery. This role will be based at both our North Sydney and Kingsgrove offices with hybrid working. Are you up for this challenge? In this role, you will:Provide exceptional customer service and logistics supportProcess sales orders and ensure on-time and in-full order fulfillmentManage KPIs with 3PL warehouse and transport partners to ensure SLAs are being metProcess and record vendor invoicesManage master data and support incident-resolution
