We are seeking an energetic and motivated Client Services Officer with experience delivering high‑quality customer service in a fast‑paced medical environment. Reporting to the Team Leader, you will play a key role in supporting the ADF Veteran Community by providing guidance, coordinating services and arranging suitable appointments with our extensive network of specialist consultants.Key responsibilities include, but are not limited to:Liaising with customers to plan and implement agreed servicesScheduling appointments for ADF VeteransManaging busy inboxes, including queries, appointment coordination and non‑appointment servicesProviding administrative and operational support to consultant practitionersOffering information and advice to customers and prospective customersCompleting additional administrative tasks as required to support the broader Client Services team
