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SHORT DESCRIPTION The Professional Services Representative will be responsible for all business office duties and activities in a fast paced outpatient environment. Acts as customer service contact for incoming patients and visitors as well as all telephone activity. Directs the patient registration and admission process to expedite customer service. Verifies patient insurance coverage, collects patient co-payment, deductible, patient self-payments and referrals. Acts as gatekeeper to assure all insurance information is accurate and all patient payment responsibilities are met prior to patient admission. SPECIAL REQUIREMENTS High School Diploma or Equivalent required. Business school graduate or other formal higher education preferred. Experience working in medical business office required. Good organizational skills, ability to manage multiple tasks. Previous surgical scheduling, billing, and/or medical insurance verification required. General secretary skills and heavy telephone experience required. Demonstrates knowledge and expertise with various software programs (i.e.: MS Word, Excel, etc.) including programs specific to surgical scheduling and billing required. Demonstrated motivation, initiative and teamwork. Excellent customer service skills.Employer's Job# 50914Please visit job URL for more information about this opening and to view EOE statement.
