Join Piermarco Beauty Group and be a part of transforming the beauty industry, one salon at a time! We are a dynamic, fast-paced company with a positive work environment, and we're looking for a dedicated Customer Service Specialist to join our team.
Responsibilities:
Address customer inquiries and resolve complaints efficiently.
Manage phone communications professionally and courteously.
Provide detailed information about our products and services.
Troubleshoot and resolve any product-related issues or concerns.
Document and update customer interactions and records accurately.
Stay informed about our evolving products and services to better assist customers.
Qualifications:
Prior experience in customer service, sales, or a related field is required.
Basic knowledge of QuickBooks is preferred.
Strong ability to prioritize tasks and multitask effectively.
Positive attitude with a professional demeanor.
Excellent written and verbal communication skills.
If you're passionate about delivering exceptional customer service and want to contribute to a vibrant and growing company, we'd love to hear from you!
Please email your resume.
