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The Bakery Manager or Asst. Department Manager is responsible for planning, directing, and merchandising for the Bakery Department. Manager(s) coordinates closely with personnel to obtain information, identify needs, and investigate and resolve problems. Seeks to continuously improve service and product quality. Ensures that deadlines are met and costs are controlled. Ensures that the Company's professional reputation is maintained and that superior customer service is provided. The following are role and responsibilities of the Bakery Manager position:
Department Responsibilities
Perform tasks essential to daily operations such as ordering and inventory, scheduling and payroll, hiring and staffing, and continuous training and development
Lead by example and perform all tasks expected of team members such as preparing trays or packaging items, while keeping an eye out for freshness and superior quality
Provide direction and professional leadership to kitchen team members by maintaining open lines of communication, proactively assisting customers and treating all employees with care and respect
Assign and delegate tasks, ensure daily production and operations are fully executed, and manage department sales and productivity of Team Members to maximize profitability and minimize shrink
Develop and implement merchandising plans or follows guidelines or suggestions for merchandising plans provided by others that meet the financial objectives of the department.
Prepare, maintain and track all types of records concerning inventories to calculate gross monthly profits according to company guidelines.
Enforce and follow department practices regarding receiving, dating and restocking to ensure product rotation.
Monitor product quality and freshness. Ensures that out-of-code products are pulled off the shelves and reduced.
Oversee the baking and general production of the department. Maintain budgeted percentages related to sales, labor controls and shrink control.
Maintain effective housekeeping program. Ensure compliance with all company policies that relate to the safety of associates and cleanliness and sanitation.
Maintain and ensure compliance with local, state and government weights and measures and health department regulations.
Costs are closely monitored and controlled. Portions are appropriately controlled and an optimal amount of supplies are ordered. Waste is minimized. Inventory is closely monitored.
Ensure impeccable merchandising and visual appearance of the department by keeping all displays visually attractive, rotated and replenished as needed, and all items are signed and priced correctly
Manage Team Member performance and provide ongoing feedback to train, cross-train and develop employees
Possess a knowledge of department trends and analyze various reports to forecast inventory needs
General Responsibilities
Proactively engage customers, promote product and sales, build customer relationships, and provide G.R.E.A.T. customer service that encourage customer loyalty and add value to the Sickles brand
Work collaboratively with fellow employees and managers and recognize teamwork and diversity throughout the store to resolve conflicts respectfully and in a timely manner.
Maintain a strong time and attendance record to ensure the smooth flow of departmental operations
Maintain a clean and safe work environment by practicing high standards of food and human safety and sanitation techniques provided by Sickles Market work rules and policies and Health Department Regulations
Replenish department supplies frequently to ensure efficiency of workflow and employee job tasks
Adhere to all department-related and company-related work rules and policies while upholding Sickles’ core values of integrity, respect and excellence
Perform miscellaneous roles assigned by management that would help the team on an as-needed basis
Attend mandatory trainings and recognize and seek opportunities for continuous learning and supply feedback to management to help improve operations. Attend all required training.
Skills and Qualifications
Candidates who apply for the Bakery Manager or Assistant Manager position must possess the following skills:
Good working knowledge of food quality, hygiene and sanitation, kitchen safety and food preparation
Strong Customer Service skills and ability to interact with other people and participate actively in department and staff meetings
Strong teamwork and diversity awareness and ability to recognize and welcome differences among people and resolve conflicts respectfully and in a timely manner
Organizational and time management skills and ability to prioritize requests and department activities
Problem-solving skills to effectively assist customers in a wide range of different transactions
Meet physical demands required for the position
Effective communication skills and ability to read, write and comprehend English
Availability to work weekends, holidays, and other prime times of the business.
Work Environment and Physical Demands
Continuous interaction with customers and coworkers in a fast-paced work environment
Exposure to various food allergens throughout the store
Frequent motions such as standing, walking, kneeling, squatting, bending, lifting, and reaching
Lifting up to 50lbs. and pushing and pulling carts up to 100lbs.
Standing and walking for 4-6 hours at a time
Please send resume or see store website for application. We are looking to fill positions at both locations.
Team Member Benefits Available include:
Employee discount
401k
Health and dental insurance
Everyone at Sickles is passionate about sharing quality,
passionate about customer service, passionate about
supporting team goals and fellow team members, and
passionate about their own continuing career development.
