Vacancy expired!
As a Gourmet & Dairy Clerk, you work on the sales floor to proactively engage customers and create opportunities to upsell and cross sell Sickles products. The following are role and responsibilities of the Gourmet & Dairy Clerk position:
Department Responsibilities
Responsible for providing excellent customer service while demonstrating a passion for food.
Demonstrate product knowledge of gourmet, dairy, and beverage preparation to customers
Package, weigh, price and label items for retail sale
Answer customers' questions about merchandise and provide recommendation to customers on merchandise selection
Receive loads while keeping an eye out for freshness and conditions of products
Ensure product availability, quality and freshness by proper rotation, stocking and replenishing of products on shelves and in coffee barrels
Help maintain accurate department signage and pricing
Operate relevant equipment such as ladders, pallet jacks and scales in a safe and productive manner
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
Take inventory or examine merchandise to identify items to be reordered or replenished
Clean display cases, shelves, and aisles
Pack customer purchases in bags or cartons
Ensure that work area is neat and clean, and products are at proper safe levels
General Responsibilities
Proactively engage customers, promote product and sales, build customer relationships, and provide G.R.E.A.T. customer service that encourage customer loyalty and add value to the Sickles brand
Work collaboratively with fellow employees and managers and recognize teamwork and diversity throughout the store to resolve conflicts respectfully and in a timely manner.
Maintain a strong time and attendance record to ensure the smooth flow of departmental operations
Maintain a clean and safe work environment by practicing high standards of food and human safety and sanitation techniques provided by Sickles work rules and policies and Health Department Regulations
Replenish department supplies frequently to ensure efficiency of workflow and employee job tasks
Adhere to all department-related and company-related work rules and policies while upholding Sickles’ core values of integrity, respect and excellence
Perform miscellaneous roles assigned by management that would help the team on an as-needed basis
Recognize and seek opportunities for continuous learning and supply feedback to management to help improve operations
Skills and Qualifications
Candidates who apply for the Gourmet & Dairy Clerk position must possess the following skills:
Good working knowledge of food quality, hygiene and sanitation, kitchen safety and food preparation
Strong Customer Service skills and ability to interact with other people and participate actively in department and staff meetings
Strong teamwork and diversity awareness and ability to recognize and welcome differences among people and resolve conflicts respectfully and in a timely manner
Organizational and time management skills and ability to prioritize requests and department activities
Problem-solving skills to effectively assist customers in a wide range of different transactions
Meet physical demands required for the position
Effective communication skills and ability to read, write and comprehend English
Availability to work weekends, holidays, and other prime times of the business
Work Environment and Physical Demands
Must be at least 18 years of age to operate any electric or mechanical equipment such as forklifts, pallet jacks, scales and box cutters
Continuous interaction with customers and coworkers in a fast-paced work environment
Exposure to various food allergens throughout the store
Frequent motions such as standing, walking, kneeling, squatting, bending, lifting, and reaching
Lifting up to 50lbs. and pushing and pulling carts up to 100lbs.
Standing and walking for 4-6 hours at a time
Please send resume or see store website for application. We are looking to fill positions at both locations.
Team Member Benefits Available include:
Employee discount
401k
Health and dental insurance
Everyone at Sickles is passionate about sharing quality,
passionate about customer service, passionate about
supporting team goals and fellow team members, and
passionate about their own continuing career development.
