Technology & Global Services Business Partner

Technology & Global Services Business Partner

21 Jan 2025
New Jersey, Franklinlakes, 07417 Franklinlakes USA

Technology & Global Services Business Partner

Job Description SummaryThe Technology and Global Services (TGS) organization partners with BD's businesses and regions to provide the application services, workplace solutions, and business process best practices to achieve BD’s purpose of advancing the world of health. As a strategic, service-oriented organization, TGS brings together IT, Global Business Services, and Workplace Solutions into one integrated organization serving all of BD. The TGS Business Partner serves a key role in meeting this purpose.This individual plays a critical role in working with stakeholders and fellow business partners to identify, prioritize, and shape opportunities to enhance and strengthen BD’s strategic platforms. This person will be a key contributor in preparing appropriate solution direction and delivering projects in support of BD’s Technology Roadmap. This role brings the appropriate technology, process, and workplace solutions together as they contribute to delivering on TGS’s strategic vision.This position reports directly to the Associate Director, TGS Business Partner.Job DescriptionWe are the makers of possibleBD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us!The main objective of this role is to actively partner with stakeholders and peers within Technology & Global Services (TGS) to identify, prioritize, and advance key initiatives sponsored by Platforms, Infrastructure, Information Security, and Digital Transformation organizations.Responsibilities include:

Develop and foster a close partnership with the TGS Core Areas of Delivery Teams as your primary stakeholder. This would include understanding the team’s structure, developing collaborative relationships with its leaders, and understanding short and long-term objectives as they relate to TGS’s process and technology roadmaps

Work with other TGS business partner teams and external partners to define, document, analyze, and prioritize existing and emerging business requirements

Oversee projects through the TGS Operating System from idea creation through project approval, execution, and closure

Accountable for execution of highly integrated and complex projects. This includes activities such as reporting of project status to leadership, escalating and mitigating risk, conducting change management impact analysis, cutover planning, knowledge transfer, and transition to operational support

Work with finance partners in gaining funding approval for projects and budget tracking. This would include activities such as creation of POs, setting up capital accounts, and monthly tracking of actual spend

Work with partners in reviewing and selecting third parties as needed, engage with Vendor Management and Procurement in negotiating and implementing Statements of Work, and creation of vendor accounts

Ensure all projects go through required Validation and Regulatory reviews

Measure and communicate value realized on a periodic basis through defined and agreed upon metrics and supporting analysis

Ensure solutions are not siloed and are integrated with BD’s enterprise roadmaps

Participate in yearly Annual Strategic Reviews of the TGS project portfolio.Engage with leadership to assist in compiling and prioritizing projects and programs for the coming fiscal year.Gather data to support TGS Portfolio Management and represent team members in presenting initiatives to a larger audience of senior management.

Education and Experience:

Bachelor’s degree in an Information Technology or Engineering related field is preferred. Process or Technical certification is a plus.

Knowledge and Skills:The ideal candidate will possess a combination of practical technology and business process experience, exceptional relationship building skills, and a solution-oriented mentality.This person should also have:

8+ years’ experience in Information Technology with focus in three or more of the following technologies, processes, and service areas:

SAP/ERP, Enterprise platforms supporting major business functions, Business Intelligence and Data Analytics, Automation, EDI and Middleware

Infrastructure Operations, Information Security, Collaboration Platforms, Service Management, and User Experience

Shared Service Center Operations, Business Process Analysis, Master Data & Process Governance, Facilities Management and Workplace Solutions

Digital technologies including automation or artificial intelligence

Functional and/or technical contributor in two or more large scale enterprise level platform implementations in support of multiple business processes

Experience in a regulated systems environment, including familiarity with GxP, SOX, and data privacy requirements

Advanced Proficiency in systems development life cycle documentation, testing and release cycle protocols including business requirements documentation, test scenarios/data/execution, cutover, hyper care

Proficiency in project management fundamentals: charter, case development, project management plan and schedule, stakeholder management, communication planning, budget tracking, risk/issue management, and status reporting

Good communication skills. Able to document and present information in a clear, concise manner. Able to communicate complex concepts in a manner appropriate to the audience

Ability to effectively plan and conduct project team meetings, setting agenda, assigning, and following up on task completion

Highly task oriented, able to manage several parallel work tracks according to hard timelines

Ability to influence and break down silos within and across organizations

Must have experience and knowledge of change management principles and methodologies with the ability to formulate new programs to generate excitement and engagement

Highly collaborative work style which includes working effectively across all organizational levels

Success in navigating through a highly matrixed organization and in overcoming ambiguity

Strong humility, listening, creativity, and negotiation skills

Ability to manage one’s own work and function under pressure while accepting accountability for work

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.Why Join Us?A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.To learn more about BD visit  https://bd.com/careersBecton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.Required SkillsAccountability, Budget Monitoring, Business Functions, Business Processes, Change Management, Collaboration, Communication, Information Technology (IT), Organizing Meetings, Portfolio Management, Prioritization, Project Approvals, Project Management, Project Portfolio, Relationship Building, Status Reporting, Teamwork, Technology Roadmap, Vendor ManagementOptional SkillsArtificial Intelligence (AI), Business Requirements Documentation (BRD), Data Analytics, Data Privacy, Large Group Presentations, Leadership, People Management.Primary Work LocationUSA NJ - Franklin LakesAdditional LocationsWork ShiftNA (United States of America)Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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