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Patient Services Rep / Medical Receptionist (PT) - Connect PT - Hamilton, NJReq #:0000053227Category:Clerical / Administrative SupportStatus:Part-TimeShift:DayFacility:Barnabas Health Medical GroupLocation:Connect PT Hamilton,Hamilton, Hamilton, NJ 08619Job Summary:The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedules patient appointments, and performs routine clerical tasks. The PSR acts as a practice ambassador contributing to overall patient experience, safety, and privacy.Essential Functions:
Performs patient check-in and check-out functions
Answers routine questions in person and over the telephone
Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail
Creates and maintains health record information, files and organizes as needed
Coordinates with insurance providers and handles pre-authorizations/certifications as necessary
Other duties as assigned
Schedule:Tuesday, Wednesday and Thursday with two evening shiftsJob Requirements:
High School Diploma or GED required
Relevant experience and/or training, or equivalent combination of education and experience
Previous medical receptionist experience or background in general office, preferred
Demonstrates a clear understanding of the importance of patient satisfaction and safety
Strong oral and written communications skills
Attention to accuracy and detail
Able to multitask and work under pressure
Ability to work independently and in a team environment
Knowledge of medical terminology and electronic medical record (EMR) systems, preferred
Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Equal Opportunity EmployerRWJBarnabas Health is an Equal Opportunity Employer
