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We are looking for a detail-oriented and reliable AR Account Specialist to join our Finance team. This role focuses on managing the full accounts receivable cycle, including invoicing, payment reconciliation, and chargeback resolution. You will work closely with internal teams and external customers to ensure accurate billing, timely collections, and smooth processing through customer portals and EDI systems.
Role and Responsibilities
Generate and send accurate and timely customer invoices.
Monitor the EDI invoicing platform to ensure successful and uninterrupted transmission of all invoices.
Reconcile customer payments with outstanding invoices, including checks, wire transfers, and credit card transactions.
Manage chargebacks and disputes for assigned accounts, including navigating customer portals and documenting required information.
Work closely with Sales and other internal teams to resolve client account issues and address outstanding balances.
Review customer credit limits and payment histories to release sales orders appropriately.
Support additional projects and provide reporting as needed.
Skills and Qualifications
Strong accounting and numerical skills
Proficiency in accounting systems, preferably NetSuite
Proficient in Microsoft Excel
High attention to detail and accuracy
Excellent communication and interpersonal skills
Experience in the consumer packaged goods (CPG) industry preferred
