We are looking for reliable and responsible candidate for Customer Service
Job position: Customer service
Duties:
Provide excellent customer support to customers with friendly, professional and welcoming attitude
Handle inbound calls in a timely manner and manage outbound calls as necessary
Research and verify information provided by customers utilizing on-line resources
Follow communication scripts provided while handling various technical topics and issues
Identify customers’ needs, clarify information, research issues and provide solutions to customer inquiries
Provide customers with product and service information as needed
Job Requirements
Professional work ethic
Strong phone and verbal communication
Ability to multi-task, set priorities and manage your time effectively
Active listening with ability to resolve customer issues
Basic computer skills utilizing Microsoft Windows and browser-based applications
Ability to identify and escalate priority issues
Manage and update customer data by entering and editing customer information
Schedule:
Monday to Friday
9am - 6pm
Pay rate: $16 per hour
Location:
LITTLE FERRY, NJ
Please send resume to consider.
Benefits offered -
Holiday pay
Health Care
Sick Pay
401k with 1% Match
Start now!
