Job Title: Customer Service – Remote Chat Support
Company: TravelPerk
Compensation: $22–$25/hr
Location: Remote (U.S.-based preferred)
Job Type: Full-Time / Part-Time
About TravelPerk:
TravelPerk is a fast-growing business travel platform that’s changing how companies book and manage travel. We combine innovative technology with outstanding human support to create a stress-free experience for corporate travelers around the world.
Position Overview:
We're looking for friendly, detail-oriented individuals to join our team as Remote Chat Support Specialists. No previous customer service experience? No problem! We provide all the training you need. If you're a good communicator, enjoy helping others, and are comfortable using a computer, we want to hear from you.
What You’ll Do:
Assist customers via live chat with questions about bookings, changes, and general travel support
Provide clear, accurate, and timely responses in a professional and friendly manner
Learn and use our tools and resources to resolve customer issues
Follow standard procedures and escalate issues when necessary
Help create a positive experience for every TravelPerk customer
What We’re Looking For:
Strong written communication and reading comprehension skills
Basic computer knowledge and ability to type at least 40 words per minute
A calm, positive attitude and desire to help people
Ability to work independently and stay organized in a remote setting
Willingness to learn – no experience required; training is provided
Flexible availability, including some evenings or weekends
Perks & Benefits:
Competitive hourly rate: $22–$25/hr
Fully remote position – work from anywhere within the U.S.
Paid training and ongoing support
Opportunities to grow within the company
Work with a diverse and supportive global team
