This is a full-time Front of House Restaurant Manager position. The Front of House Manager will be responsible for ensuring customer satisfaction, overseeing customer service operations, participating in the hiring process, managing communication within the team, and overseeing food & beverage services. Rate: To Be Discussed
Qualifications
- Customer Satisfaction and Customer Service skills
- Hiring and Communication skills
- Experience in Food & Beverage industry
- Strong organizational and leadership skills
- Ability to multitask and work well under pressure
- Excellent problem-solving abilities
- Previous experience in a similar role is preferred
- Knowledge of restaurant regulations and compliance
Job Duties:
- Maintaining safety and food quality standards
- Keeping customers happy, getting their feedback on the experience and handling complaints
- Supervising daily shift operations, including front- and back-of-house restaurant operations
- Controlling operational costs and identifying ways to cut waste
- Appraising staff performance and disciplining or retraining employees to correct poor performance
