hospitality workers that want to transition to Technical jobs here is the perfect leg in the door :
SOME WORK FROM HOME : dispatched to the field onsite
The position of Field Product Specialist provides tech support, onsite installations, & operational support to local businesses.
JOB Responsibilities are in the scope of:
(we recognize that different people fit different job roles in better ways , we want to find a fit for you)
1. Install POS hardware
a. Follow company guidelines to install Pos hardware
i. Windows Terminals, and POS servers
ii. Touch Screen terminals consisting of Windows, Android devices, and iPad
iii. Pos printers, Scanners, & Scales
iv. Network Switches, Routers, and Wireless Access points
b. Some Cabling work , CAT 5/6 & terminations may be required
c. Configure POS devices with Company Software to function as designated for the particular client
2. Program POS terminals to function to client specifications
a. Interview customer to come to an understanding of client needs and configure the system to meet their needs
i. Configure POS parameters to function as needed
ii. Support customer through-out go-live; onsite
iii. Perform follow appointment to ensure customer satisfaction
3. Tech support
a. Take support calls through-out the workday and at scheduled ONCALL times.
b. Resolve service issues as they arrive, either onsite, or remotely.
c. May require evening availability to assist customers with issues
4. Operational support
a. Attend to customer issues, in regards to use of our POS software
Requirements:
1. Employee must purchase basic tools.
2. Some specialty tools will be provided.
3. Willing to travel to customer locations throughout the day in the Tri-State area
4. Able to follow basic troubleshooting direction & multi-task while adapting to changes quickly.
5. Ability and willingness to lift to 50 lbs & climb a ladder on rare occasions.
6. Understanding support tools, techniques, and how technology is used to provide IT services.
7. Valid Drivers License required with reliable vehicle (WE COMPENSATE YOU FOR ALL TRAVEL EXPENSES)
It is our business intent to grow the company from within and hire, train, promote and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, physical or mental disability, sexual orientation or veteran status
