Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and ensure accuracy of medical information
- Follow HIPAA guidelines to protect patient confidentiality
- Coordinate with medical staff to ensure smooth patient flow and efficient scheduling
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Keep the front desk area clean and organized
Requirements:
- Previous experience in a dental office setting is preferred
- Knowledge of Dentrix Practice Management and HIPAA regulations
- Excellent communication skills and ability to provide exceptional customer service
- Strong attention to detail and ability to multitask in a fast-paced environment
- Proficient in using office equipment, including computers, printers, and scanners
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.
Job Types: Full-time, Part-time
Salary: $16.00 - $20.00 per hour
Expected hours: 20 – 35 per week
Benefits:
401(k)
Health savings account
Paid time off
Healthcare setting:
Dental office
Private practice
Schedule:
Monday to Friday
No weekends
Work Location: In person
