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Job description:
Key Responsibilities
Ecommerce Ownership: Own the day-to-day operations of the ecommerce business, ensuring smooth, accurate, and timely order fulfillment.
Team Leadership: Supervise the ecommerce team, delegating tasks and prioritizing workload to meet daily goals.
Order and Sample Fulfillment: Oversee preparation, packing, and shipment of all online orders and sales samples, ensuring accuracy and on-time delivery.
Inventory Coordination: Manage inventory using NetSuite and coordinate with the production team to align stock levels with ecommerce demand.
High-Volume Data Entry: Accurately enter hundreds of product codes per day to ensure order fulfillment runs smoothly.
Quality and Compliance: Ensure the ecommerce team follows Good Manufacturing Practices (GMPs), Standard Operating Procedures (SOPs), and safety standards.
Communication and Collaboration: Maintain clear written and verbal communication with internal teams, particularly coordinating with production, sales, and marketing to meet inventory and fulfillment needs.
Qualifications
High School diploma, GED, or equivalent required; additional education a plus.
2+ years of experience in ecommerce fulfillment, warehouse, or food production environment.
Experience with Amazon Seller Central and WooCommerce preferred.
Strong written and verbal communication skills; professional email correspondence required.
Highly detail-oriented and organized, with ability to manage high-volume code entry (100+ codes daily) and fulfillment workflows.
Experience with ERP systems (NetSuite preferred) for inventory management and coordination.
Comfortable performing physical tasks such as standing, bending, and lifting up to 50 lbs.
Ability to work independently and take ownership of the business while coordinating cross-functionally.
SHIFT: Monday to Friday 8am to 4pm
