We are looking for a friendly and customer-oriented Store Clerk to join our team! Your main responsibility is to provide professional and dedicated assistance to customers in the store and ensure that they have a satisfactory shopping experience. You will be greeting and welcoming customers into the store and assisting them with their purchases by offering suitable products and answering their questions.
You will also be responsible for displaying and organizing products on shelves, using cash registers and credit card machines, processing payments and purchases, and maintaining the store’s presence by cleaning and vacuuming it. Our preferred candidate should possess exceptional customer service and communication skills, as well as attention to detail and solid computer knowledge.
Store Clerk Duties & Responsibilities:
Greet and assist customers in a friendly and professional manner.
Process sales transactions accurately using the point-of-sale (POS) system.
Maintain the cleanliness and organization of the store.
Restock shelves and ensure product displays are neat and visually appealing.
Assist with inventory management, including conducting regular inventory counts and reporting discrepancies.
Answer customer inquiries and provide product recommendations as needed.
Handle customer complaints and issues, escalating to management when necessary.
Ensure all products are properly priced and labeled.
Assist in setting up promotional displays and signage.
Monitor and maintain stock levels, notifying management of any shortages or overstock.
Follow company policies and procedures to ensure a safe and secure shopping environment.
Collaborate with team members to ensure efficient store operations and excellent customer service.
Store Clerk Requirements:
High school diploma or equivalent.
Proven experience in retail or customer service (preferred).
Strong communication and interpersonal skills.
Basic math skills for handling cash transactions and inventory counts.
Basic computer skills to use our POS system.
Ability to stand for extended periods and lift moderate weights.
Strong attention to detail and organizational skills.
Ability to work Fridays and Saturdays between 11am-8pm.
Positive attitude and a commitment to providing excellent customer service.