Job Summary:
To complement our commitment to excellence and a passion for hospitality, we are looking for a Catering Event Sales Manager to join our team and contribute to our continued success.
Key Responsibilities:
#1 Sell. Sell our brand, our beautiful space, our amazing food
Conduct site visits
Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
Lead sales marketing and lead generation activities to support the achievement of revenue goals.
Collaborate with internal teams to develop marketing collateral and materials that align with the key messaging and branding.
Communicate all pertinent event information to each department, ensuring a seamless planning process.
Maintains local clients database and builds and maintains relationship with new vendors
Performs related duties and special projects as assigned
Preferred Qualifications:
Minimum 3 years in Event Sales and/or Conference Catering Sales
Bachelor’s degree (preferably in Marketing, Advertising, Communications, Hospitality)
Excellent verbal and written communication skills (to sell the experience, you have to be able to communicate it-effectively).
Proven track record for meeting sales goals
Strong knowledge of current food, industry trends and fine dining points of service
Ability to work independently, make proactive decisions, and meet deadlines.
Proficiency in Microsoft Word, Excel, and PowerPoint; familiarity with tripleseat a plus.
Knowledge of event set-up styles, audio-visual equipment, and property layouts.
Ability to handle customer interactions with patience, tact, and diplomacy.
Strong problem-solving skills and ability to work under pressure.
Positive attitude towards service, teamwork, and going above and beyond.
Proactive mindset and able to remain calm under pressure.
Conformity to the highest standards of personal integrity and ethical behavior
Exceptional client relations and customer service abilities
As the Events Sales Manager you will be reporting to the Owners of the Company and be an integral part of the Catering & Events team:
Maintain and build client relationships and use your excellent engagement skills to secure business
Conduct tours to pre-booked and walk-in clients, so they can see what we have to offer
Prepare booking event orders and all essential requirements for events to go perfectly
Work in partnership with our operations teams to make sure our events are spot on
Assist, manage and prioritize events team
What you can bring to the role:
Team building skills are essential for working in our events sales team; every guest is a loyal client or potential new client, so every interaction is crucial
You’ll have a fantastic personality, engaging with our clients to give them an exceptional service
You’ll have great all-round knowledge and a knack of converting inquiries into confirmed business
Your attention to detail is exceptional. You spot potential issues before they become problems and ensure that all tasks are completed accurately and efficiently
Previous Sales and Events experience is necessary
What This position can give you:
Salary plus commissions on every event
Medical Insurance
Complimentary meals in our restaurant when you dine with customers
Exciting learning and development programs to help progress your career
Paid time off
We are seeking a candidate to join our dynamic team. This role secures and services “Catering/Event Sales” Business from the corporate and social markets. The role requires creativity, strong organizational skills, and the ability to multitask under pressure. The manager must balance client expectations with financial goals, addressing challenges as they arise to ensure successful outcomes. By fostering collaboration among teams and delivering personalized service, they play a key role in creating memorable guest experiences and maintaining the hotel’s reputation for excellence.