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Substance Salon
Front Desk Manager
Location:Rutherford, NJ
About Us
Substance Salon has been a luxury destination in Rutherford for 16+ years. We’re known for bespoke hair artistry, premium service, and a strong client community. We are seeking aFront Desk Managerto oversee operations, drive sales, and ensure an exceptional guest experience.
Responsibilities
Client Experience & Operations
Manage bookings and schedules, greet and guide clients, and handle concerns to maintain a flawless guest journey.
Sales Growth & Business Development
Keep stylist schedules consistently full, increase retail sales and service add-ons, and track performance to grow salon revenue.
Marketing & Social Media
Create and manage engaging social media content, interact with clients online, and support hiring initiatives by promoting the salon’s culture and opportunities.
Inventory & Ordering
Monitor product and color inventory, place timely orders, and ensure the salon is fully stocked at all times.
Team Support
Collaborate with stylists and leadership on business goals while fostering a positive, high-performance culture.
Qualifications
Front desk, retail management, or sales-driven experience (salon/spa or luxury retail preferred)
Strong organizational and multitasking skills
Confident with POS systems, booking software, and social media management
Excellent communication and client service skills
Driven, proactive, and career-focused
What We Offer
Competitive hourly pay with performance incentives
Career growth into higher-level salon management roles
A dynamic, creative work environment with a passionate team
Grow with a luxury salon brand with 16+ years of success!
Work schedule
8 hour shift
10 hour shift
Weekend availability
Supplemental pay
Commission pay
Tips
Bonus pay
Supplemental income
Benefits
401(k)
Employee discount
Paid time off
Referral program
Click here to apply!
