Customer Service Associate

Customer Service Associate

Vacancy expired!

Job Description

We are currently looking for a friendly and dynamic Customer Service Associate that will be responsible for creating and maintaining relationships with our end customers

Duties and Responsibilities

• Identify customer questions, concerns, and overall needs
• Provide accurate answersand solutions to customer problems
• Redirect customers to appropriate teams and/or departments as needed
• Help the sales team generate quality leads.
• Identify potential leads and forward to sales reps
• Develop professional relationships with new and ongoing customers
• Follow-up with customers oncomplaint and/or question resolution status
• Follow company communication procedures, policies, and guidelines

Qualifications

Requirements and Qualifications

• High school diploma or equivalent required
• BA is preferred
• Customer service, retail and/or hospitality experience is a plus
• Excellent interpersonal communication skills,
• Ability to communicate and interact with all kinds of people
• Time management skills
• Time management skills
• Outgoing, friendlypersonality

Additional Information

All your information will be kept confidential according to EEO guidelines.