Description We are searching for a diligent Instructor/Trainer to join our team in Princeton, New Jersey. In this role, you will be crucial in facilitating the successful implementation of our new faculty information system, Interfolio, by creating and delivering end-user training, support, and documentation. This role offers a long term contract employment opportunity, which involves ensuring the adoption, utilization, and proficiency of new processes and systems by individuals involved in faculty administration. Responsibilities: Develop and deliver end-user training for the Interfolio system Create user-friendly documentation, including Quick Reference Cards Provide technology support to end-users, addressing and resolving inquiries Collaborate with team members to ensure successful system rollout Schedule and conduct Zoom training sessions for users Develop short pre-recorded videos to assist in system usage Offer 1:1 support sessions with faculty, academic staff, and Dean of the Faculty office Maintain and update procedural and support documentation Utilize different computer programs such as Adobe Acrobat, Cisco Webex Meetings, CRM, and Dojo for effective workflow Ensure effective communication and customer service throughout the process. Requirements Proficiency in Adobe Acrobat and Cisco Webex Meetings Familiarity with various computer programs and CRM software Experience with Dojo and About Time software Understanding of basic accounting functions Proven track record of regular attendance Excellent communication skills, both written and verbal Strong customer service skills Ability to deliver instruction and training effectively Ability to motivate, inspire, and engage students or trainees Ability to develop and implement training programs and materials Ability to assess the effectiveness of training programs and adjust as necessary. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
