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Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Join us-Where your Career is a Force for Good!Job Description:WHY CHOOSE US? As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.At the American Red Cross, your uniqueness can shine! We are currently seeking a Job Digital Merchandiser, eCommerce. This is a remote position. Open to qualified candidates within the United States. You must be able to work in Eastern time. WHAT YOU NEED TO KNOW : The Digital Merchandiser, eCommerce is responsible for strategy and implementation of all promotions and marketing emails on the Red Cross eCommerce Storefront. Working both as an individual contributor and collaboratively with a team, this role is responsible for the development, strategy, execution and maintenance of site promotions, coupons, and marketing campaigns on the eCommerce Storefront. The position will require collaborating with various cross functional teams including (but not limited to), marketing, IT, marketing email, SEO, social media, and analytics. The ideal candidate for this role has a strong attention to detail, general marketing background, superior presentation, and communication skills, and demonstrated, hands-on experience managing digital channels. This position reports to Supervisor, eCommerce Solutions. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities):
Coordinates existing content updates with the various departments maintaining a presence on the Web.
Creates and publishes engaging textual, graphic and visual content.
Maintain a content publication calendar that schedules all aspects of the creation and delivery of content throughout the year.
Perform detailed content QA identifying inconsistencies and errors in grammar, spelling, syntax, and punctuation.
Develops and implements digital content from internal departments and field units.
Creates and provides content suggestions for Marketing opportunities and Special Projects.
Stay abreast of current best practices in the industry and review competitor websites to compare their activities with those of your company.
Owns the site promotion, marketing email and couponing for the entire Red Cross organization on the Red Cross Store, taking the process from conceptualization through development, UAT and post-production validation.
Strategize and set up A/B Testing on the Red Cross eCommerce Storefront as needed.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Standard Schedule: Monday-Friday 8:00am-5:30pm EST. Pay Information: The salary range for this position is $51,120-$72,672 Note: that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. WHAT YOU NEED TO SUCCEED: Education: Bachelor's degree requiredExperience: Minimum 3 years of related experience or equivalent combination of education and related experience required. Experience with Photoshop, HTML, CSS, JavaScript and organizing content, writing and editing under deadlines.Skills and Abilities: Knowledge of web development and content management. Knowledge or pertinent web development software, and knowledge of internet technology and its related applications in a complex web site.
Ability to conceive fresh and appealing ideas for new content that establishes or supports the company's brand identity.
Strong skills in creating original content that targets a specific audience and meets company objective.
Salesforce Commerce Cloud (Demandware) specifically Content Libraries (including but not limited to: Folder IDs, Content Assets, Page Designer) and Marketing (included but not limited to: Coupons, Promotions, Campaigns, Content Slots, and A/B Testing)
Salesforce Marketing Cloud (specifically, development and modification of email templates)
Familiarity with Adobe AEM content management system
Familiarity with JIRA to support project management needs.
Experience working with Photoshop to create engaging marketing content.
Travel: May require a low (10%) amount of business travel.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e., business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Experience with HTML, Jira, Salesforce Commerce Cloud, Adobe photoshop.BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognitionApply now! Joining our team will provide you with the opportunity to make a difference every day.The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering?Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.To view the EEOC Summary of Rights, click here: Summary of Rights
