OPENTEXTOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digitaltransformation.YOUR IMPACTThis position is responsible for managing tens of highly available database clusters across geographically different data centers. Ensure availability, scalability, and uptime requirements of database services are clearly understood and addressed. Evaluate progress and results of development efforts. Preserve the integrity and design of the databases to support mission-critical databases necessary for business operations. Under minimal supervision, produce deliverables in alignment with the overall Transformation program demonstrating mastery skills in the area of sub-specialization.WHAT THE ROLE OFFERS Provide proactive knowledge and act as an escalation point for Engineering, Service Support, and Service Delivery. Resolve issues & incidents within SLA. Proactively work with vendors & providers on issues identified in products and chase issues until successful resolution. Independently implement approved medium and large-scale projects that align towards service and departmental goals. Lead, coordinate, and manage all aspects of database implementation. Oversee the direction, development, and implementation of database software solutions Develop and execute test plans to check infrastructure and systems technical performance. Report on findings and make recommendations for improvement. Oversee new and existing equipment, hardware, and software upgrades. Carry off-hours escalation as part of a pager-rotation shift or an emergency with 10 minutes of Response Time. Train new hires & NOC engineers on technology implementation and ensure quick onboarding of new hires.WHAT YOU NEED TO SUCCEED Bachelor's degree in Computer science, Information Technology, or related field. Minimum 12+ years of experience as a hands-on Oracle DBA. Excellent understanding of Oracle technologies and related products/technologies used in replication such as Golden Gate.(Oracle Grid Control implementation and data collection) OCP certification (at least in the past). Must have worked in services with 99.995% or more uptime/SLA. Worked in services requiring 10 minutes of Response Time to Incidents including experience in carrying on-call rotation pager. Experience in implementing local recovery and disaster recovery Must have worked on database systems with more than 10TB Oracle RAC. Working experience with Oracle 19C/12C/11g & 10g RAC with Active-Active setup. Must have working experience with scripting and automation and a Good understanding of Linux OS. Experience in setting monitoring of databases and related technologies and knowledge of MSSQL will be a great advantage. In-depth knowledge of applicable data privacy practices and compliances such as PCI, and SAS70.OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email accommodationrequests@opentext.com
