Description We are in search of a Systems Analyst to join our team located in Northern New Jersey. The successful candidate will play a crucial role in our IT department, focusing on resolving EDI problems in our internal ERP system, serving as a liaison between trading partners and internal support staff, and maintaining communication during the problem resolution process.Responsibilities: Act as a primary point of contact for all internal users and external trading partners regarding EDI issues within our ERP system. Analyze and resolve user/trading partner-reported problems utilizing available tools and following established procedures and policies. Ensure accurate problem interpretation by acting as a liaison between trading partners and internal support staff. Maintain ongoing communication with customers and user groups throughout the problem resolution process. Utilize Atlassian Jira, Citrix Technologies, Cloud Technologies, IBM, and Linux Technologies in daily tasks and problem-solving. Implement AB Testing strategies to optimize system performance. Apply Agile Scrum methodologies in project management and problem-solving. Oversee and manage Backup Technologies to ensure data safety. Develop and maintain Business Requirement Documents to ensure clear communication of system requirements and functionalities.Requirements Possess strong knowledge of Atlassian Jira Proficient in Citrix Technologies Expertise in Cloud Technologies Experience with IBM systems and software Strong understanding of Linux Technologies Familiarity with AB Testing methodologies Experience in managing Active Directory Proficient in Agile Scrum methodologies Knowledge of Backup Technologies Ability to create and manage Business Requirement Documents Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
