P&C Operations/Customer Service

P&C Operations/Customer Service

08 Apr 2021
New Jersey, Whitehousestation, 08889 Whitehousestation USA

P&C Operations/Customer Service

Operations/Business Analyst

  • Education: 4-year college degree or equivalent job experience
  • Property and Casualty license required
  • Life, Accident & Health License preferred

Position Description: Insurance Solutions Agency, (CISA) is a million premium operation licensed in all 50 states and surplus lines. This position requires to provide bespoke customer service and a knowledge of policy admin various to create quote and issue policies, answer coverage questions, general policy servicing, support billing and claim enquiring. Ensure all communication is well documented in the policy administration system. Process incoming endorsement requests; follow up on open underwriting items and correspondence. Manage multiple administrative tasks for business objectivesPerformance Skills:
Excellent verbal, written, phone and interpersonal skills
Ability to set priorities and meet deadlines
Possess excellent organization and time management skills
Strong analytical and decision-making ability
Excellent Customer Service Skills
Ability to work independently in a fast-paced team environment, adjusting to changing priorities
Must be able to ensure complete confidentiality
2 years sales and marketing experience
Strong negotiation skillsTechnical Skills:
PC Skills
Knowledge of Microsoft word and Excel
Experience with various rating and resource software
Knowledge of Personal Lines underwriting a plusCompetencies:
Team player
Problem solver
Personal accountability
Self-starterThe Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

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