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Full Time Receptionist
Whiting, NJ
Full Time
Receptionist
Entry Level
ShareEquity LifeStyle Properties (ELS) is the leading operator of Manufactured Home Communities, RV Resorts, and Campgrounds in North America. ELS consists of nearly 400 resorts in 32 states and British Columbia and a team of over 4,000 employees. Our beautiful communities and parks are located in the most desirable regions of the country and we offer a variety of homes and camping options to meet a wide range of customers' needs. Our guests and residents enjoy rich vacation and lifestyle experiences in our various resorts. We are currently seeking a qualified Receptionist for our property in Whiting, NJ 08759. The successful candidates maintain property operations by attracting and serving residents, while ensuring the financial goals are met. In this role, you will deliver exceptional customer service to facilitate an excellent guest and resident experience. What does your job entail? You act as the resort liaison by enthusiastically providing guests and residents with information and answering questions, both in-person and over the phone. You will make reservations in our system and ensure a smooth check-in and check-out process. You maintain operational efficiency of the office by making copies, sending faxes, running reports and submitting maintenance request forms. You partner with the office staff to address resident inquiries in a timely and professional manner, demonstrating the ability to solve problems and address conflict in a positive manner by exhibiting patience and concern. You provide support to additional team members, as needed. Maintain open communication with the office staff and remain professional in attitude at all times. Perform other duties as assigned. Your skills and experience: You possess a high school diploma, or equivalent. You have 1-3 years experience in a customer service position. Your communication, customer service and problem solving skills are superb. You exhibit strong organizational skills and attention to detail. You possess basic reading, writing and math skills. You are patient, friendly and enjoy helping others. You are nimble using computer systems and have experience with a point of sale computer system. In return for your excellent skills and abilities, you may be eligible for a comprehensive benefits package including: medical, dental, and vision plans, a generous 401k employer match, and paid vacations, holidays, and sick time.
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