As a Water Restoration Technician, you’ll lead water mitigation jobs from start to finish. You'll inspect job sites, perform water extractions and demolition, document work thoroughly for insurance purposes, and communicate clearly with customers throughout the process. You’ll also supervise and guide Water Associates, ensuring safety, efficiency, and top-quality service.
Key Responsibilities:
Retrieve work orders, load equipment, and travel to job sites.
Perform water extraction, demolition, and light construction tasks.
Conduct daily monitoring and make drying plan adjustments as needed.
Communicate job progress and next steps to customers using visual aids and documentation.
Document work with detailed notes and photos for insurance billing.
Oversee job quality and supervise Water Associates on-site.
Collect customer approvals and payment when necessary.
Maintain equipment, report malfunctions, and keep company vehicles clean and stocked.
Requirements & Qualifications:
Prior experience in restoration or construction required.
Valid driver’s license with a clean driving record.
Strong customer service and communication skills.
Comfortable using mobile software to document jobs.
Able to lead projects and instruct team members effectively.
Required Certification:
o IICRC – Institute of Inspection, Cleaning and Restoration Certification
Certifications preferred but not required:
o WTR – Water Damage Restoration Technician
o ASD – Applied Structural Drying Technician
