We’re proud to say that our Service Technicians are often described on review sites as courteous, friendly, professional, and outstanding. Does that sound like you? If so, come be a part of our incredible maintenance team and become a Community Super Hero! In this role, you'll work in a vibrant, upbeat environment, ensuring our residents enjoy clean, beautiful spaces and trouble-free, fully functional equipment. Our Service Technicians handle it all—fast and with precision! If you have the technical know-how and a knack for solving problems, apply today!
At New Earth Residential we believe in the power of community
Highlighted Employee Benefits:
Offering mentor program for onsite assistance
Compensation package including monthly and quarterly bonuses
Health, vision, dental and life insurance
401k benefits
20% rent discount
Biannual team celebrations
PTO accruals starting at 15 days a year
Virtual and on-site trainings monthly
General Summary of Associate Responsibility:
To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Service Supervisor & Community Manager.
Preferred Knowledge / Experience / Ability:
- High school diploma or equivalent required, along with a strong foundation in business principles.
- HVAC/R certification (HVAC & Refrigeration) is preferred.
- Ability to accurately follow detailed oral and written instructions.
- Proven leader committed to delivering exceptional customer service.
- Self-motivated individual with the ability to set priorities, manage time effectively, and achieve assigned goals.
- Resourceful problem solver capable of addressing unexpected challenges and adapting to changing priorities in a
dynamic environment.
- Collaborative team player with excellent verbal and written communication skills, strong organizational abilities, and the capacity to work effectively with on-site staff, residents, supervisors, corporate associates, and vendors.
- Proficient in English; bilingual candidates are highly encouraged to apply.
- Skilled in tracking and managing inventory of materials and parts.
- Physically able to lift up to 50 lbs. and handle chemicals safely.
- Available for emergency calls during nights and weekends as needed.
- Detail-oriented with a strong commitment to assessing and maintaining community common areas and amenities.
- Proficient in Outlook, Excel, Word, and various internet applications.
Responsibilities/ Residential Standards:
- Provides support by performing general maintenance duties in common areas.
- Available for "on-call" responsibilities as needed.
- Ensures the independent and timely completion of service requests in occupied apartments, in line with established
company and property standards.
- Oversees all aspects of property maintenance, prioritizing resident satisfaction and contributing to occupancy goals.
- Actively participates in preventive maintenance programs and manages the ongoing repair of all mechanical systems to
preserve the property's value.
- Maintains cleanliness of grounds and common areas at all times.
- Takes on additional related duties and responsibilities as assigned.
- Adheres to all safety protocols while completing tasks.
- Provides courteous and friendly service to residents, ensuring a 5-star experience.
- Community Inspections and Quality Assurance Review
- Assist and report on inspections and quality assurance review results.
