Responsibilities
As an employee in any industry, working as a budtender comes with various responsibilities. Each day in this job will be different, but some key tasks the marijuana dispensary budtender role may include:
Interacting with customers in a warm and professional way
Answering people’s questions on different strains, ways to consume cannabis, and tools (e.g., pipe, vaporizer)
Verifying medical marijuana cards or age identification
Ensuring the floor is stocked and maintaining awareness of the inventory
Maintaining knowledge consistent with the current research on which products may help specific ailments (e.g., chronic pain, anxiety)
Keeping the dispensary website up to date with the latest products
Ensuring you are aware of current cannabis-related legal restrictions
Weighing, packaging, and distributing product
A budtender generally helps a customer from the start to the finish of a sale. They help with selecting the product, weighing, packaging, and processing final payment.
Skills
Budtender roles require specific skills, some of which are needed before hiring, while others develop on the job. These include but are not limited to:
Great customer service
Completion of a cannabis training program (may be required)
Ability to maintain good hygiene practice
Familiarity with slang terms for marijuana products and tools
Resilience in dealing with demanding customers
Up-to-date knowledge of different products and brands
Ability to maintain the confidentiality of customers in line with the company’s privacy policy
