We are seeking dynamic and versatile individuals to fill roles with our consulting firm to be client-facing and working directly on client projects building the latest and greatest in clinical laboratory workflows and laboratory software system implementations.This is a role reporting into our Healthcare Practice Lead focused on supporting several laboratory initiatives including digital-front-doors, preanalytical systems, LIMS, lab automation, bioinformatics, revenue cycle, and other related needs. The role requires Laboratory Operations and/or Laboratory IT awareness, a background in digital transformation or information systems, and ideally exposure to clinical laboratory revenue cycle. The person in this role would be a smart, inquisitive, experienced clinical laboratory or health system technology business analyst or functional technical analyst. From Buy vs. Build Analysis, to System Sourcing projects, to big picture planning, and down to the real roll-up-your-sleeves implementation requirements gathering, technical design, and partnering with your software engineering peers to deliver solutions. In this position, you will work closely with Leap client’s business, clinical, and technology leaders to understand their needs, design and develop innovative solutions, and tackle complex challenges. The people in this role will help clients articulate their requirements, prioritize their needs, develop detailed specifications, and at times will lead implementations in Agile methodologies often supporting a mixed team of both Leap provided and client employee engineering resources. The ideal candidate will be well spoken, extremely organized, and able to succinctly capture every detail. You should also be able to ask questions to clients to ensure there are no gaps in the analysis conducted and be an effective communicator when there have been changes in the requirements.As is the nature of digital transformation consulting, the right people for this role find themselves adaptable and flexible in an environment where change is the only constant. The ideal candidate finds clarity in ambiguity and shifts priorities quickly as new client considerations, challenges, and opportunities arise. You should excel in managing projects, driving product development, and analyzing business needs, all while thriving in a fast-paced and collaborative environment.This role is a hybrid position based in our Bergen County NJ offices. Hybrid expectations include 4 days a week in office, 1 day remote, exclusive of client-related-travel which would be as required.Key Responsibilities:Portfolio and Program Management:Partner with clients to define a product or program vision, strategy, and roadmap in alignment with business goals and stakeholder needsBusiness Analysis:Able to understand complex lab workflows and communicating future state changes to developersPerform gap analysis to identify discrepancies between current processes and desired outcomesCreate and analyze business process flows, system data flows, and other diagrams to map out implementation plansBe able to handle changes in workflow and how to address them when those blockers occurFacilitate meetings to gather requirements, develop solution plans, and drive alignment with business stakeholdersParticipate in detailed design sessions with the technical teams to define the implementation approach based on requirements gatheredProject Management:Handle project ambiguity, complexity, and interdependencies with an organized and structured approachAssess and prioritize new information and requirements, integrating them seamlessly into project deliverablesIdentify and manage project risks and issuesMaintain project documentation, ensuring all project deliverables are documented, updated, and communicated effectivelyFacilitation & Communication:Maintain situational awareness and resolve conflicts efficiently to keep projects on trackEnsure clear and effective communication across all levels of the organizationAdaptability & Creative Problem Solving:Demonstrate a proactive approach to identifying and addressing challengesEmbrace and manage chaos with a continuous learning mindset, adapting to evolving requirements and challengesDetail Orientation & Strategic Vision:Dive into the details to ensure precision and accuracy while maintaining a strategic, high-level perspectiveCommunicate complex technical concepts in a way that is accessible to non-technical stakeholders, effectively bridging the gap between technical and business perspectivesStay strategic without losing the detail - it is an art more than a scienceExecution & Results:Demonstrate dependability and reliability with a focus on clear thinking and meticulous attention to detailProduce detailed stories to drive development and be reliable for QA testingIf you are an energetic and multifaceted professional who can embrace uncertainty, think on their feet, and effectively manage shifting priorities to drive projects forward, with the ability to navigate both technical details and strategic business goals, we encourage you to apply and help us drive impactful solutions for our clients!
