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Take pride in working on our team! We’re the highest-rated dental practice in Las Cruces & growing rapidly. We have 18 chairs and thousands of patients but are privately owned and as far from a big corporate practice as you can get.
We strive to enhance people’s smiles and elevate their lives through our comprehensive, caring approach. We have the latest dental technology and offer the full spectrum of dental services including full smile makeovers. Check out our website (brightstardental.com) to learn more about the dentistry we do and to see our work.
We believe no other office offers you a better environment to work, better work-life balance, personal growth or earning potential.
Job Title: Dental Office Receptionist
Pay $30,000-42,000 annual starting depending on experience
Job Description:
We are seeking a friendly, organized, and detail-oriented individual to join our dental practice as a Receptionist. In this role, you will be the first point of contact for our patients, setting the tone for a positive and welcoming experience. Your duties will involve managing office communications, scheduling appointments, and assisting with patient needs.
Key Responsibilities:
1. Greet Patients: Welcome patients to the office and provide a warm and professional atmosphere. Answer any initial questions and ensure they feel comfortable.
2. Appointment Scheduling: Manage the dental office's schedule, including booking, rescheduling, and confirming appointments. Maximize the efficiency of the appointment schedule.
3. Phone and Email Communication: Handle incoming calls and emails, respond to inquiries, take messages, and transfer calls as necessary. Provide information about dental services and basic pre-appointment instructions.
4. Patient Records Management: Maintain accurate and up-to-date patient records. Input new patient information into the system and update existing records as needed.
5. Billing and Payment Processing: Handle billing inquiries, process payments, and provide receipts. Coordinate with insurance companies for claim processing and verification.
6. Office Administration: Assist in managing office supplies and inventory. Ensure the reception area remains tidy and welcoming.
7. Patient Coordination: Facilitate patient flow by notifying the staff of patients' arrivals or delays. Assist patients in filling out necessary forms and documentation.
Qualifications:
- High school diploma or equivalent; additional certification in Office Management is a plus.
- Proven work experience as a Receptionist, Front Office Representative, or similar role.
- Proficiency in Microsoft Office Suite and dental office software.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Familiarity with dental terminology and procedures is advantageous.
Personal Attributes:
- A friendly and warm demeanor.
- Strong commitment to patient care and privacy.
- Ability to work in a fast-paced environment.
- A team player with a positive attitude.
Join our Bright Star Dental Team
We’re not just a dental practice, we’re an awesome team who has lots of fun providing world-class care to our awesome patients. Here, you’ll enjoy a harmonious work-life balance with perks tailored to support your wellbeing and career growth. We offer Paid Time Off (PTO) including over a week for Christmas/ New Years and a full week in the summer in addition to the other major holidays. We also only work half-days on Fridays, ensuring ample time for personal pursuits. Our 401(k) matching is a commitment to your financial future. With dental insurance included, we take care of your oral health as you do for our patients. Wednesdays are patient-free, dedicated to catching up on tasks, fostering a stress-free, productive environment. Additionally, we provide continuous professional development opportunities and celebrate successes with regular team events. At Bright Star Dental, your hard work is recognized and rewarded, making it more than just a job—it's a place where you can thrive.
This role is crucial in shaping our patients' experience, and we value the significant contribution our receptionists make to our practice. If you have a passion for customer service and a desire to work in a supportive and dynamic dental office environment, we would love to hear from you.
