customer service representative.
los lunas , new mexico (remote)
posted today
job detailssummary
$17 - $18 per hour
temp to perm
bachelor degree
category business and financial operations occupations
referenceAB4611629
job detailsJoin one of the Industry leaders transforming the science of risk. Our client is looking to hire Customer Service Representatives to work remotely in Los Lunas, NM.As a Customer Service Representative you will provide Customer Support over the phone and click to chat providing billing support to a variety of stakeholders. You will learn product knowledge during hands on New Hire training. If you are looking for a position that can turn into a long term career then this is an opportunity worth investigating.salary: $17 - $18 per hourshift: Firstwork hours: 8 AM - 6 PMeducation: BachelorsResponsibilitiesAs a Customer Service Representative your Job Duties will Include:
Answering incoming call volume and provide written communication for all lines of business for policyholders, agents, and strategic accounts
Processing transactions for multiple lines of business, systems, & products
Using multiple computer applications
Actively participates and involvement in department initiatives and goals
Maintaining Customer Service Metrics on Call volume, Quality of call and attendance.
The ideal Candidate will possess the following:
1+ years of Customer Call Center Experience
Demonstrated ability to work successfully in a metric driven environment
Proven track record of Attendance and Punctuality
Ability to adapt to change.
Bi-linugal Spanish a Plus!
Excellent written and communication skills
If you enjoy working in a fast paced environment and are passionate about providing excellent customer service in an environment that promotes growth and opportunity for this position today!Skills
Customer Service
Call Center Support
Data Entry
Adapting to Change
Telephone Etiquette
Active Listening
Excellent Communication Skills
Customer Focused
Click to Chat
Computer Savvy
Coachability
Punctuality
Positive Attitude
Quality Assurance
Follow-up
Empathy
Qualifications
Years of experience: 1 year
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.get in touchwe are here to help you with your questions.BSbecky statkus smith
becky.statkussmith@randstadusa.com
