We invite you to join the world of luxury hospitality at Fairmont Mayakoba as our new Director or Sales Leisure to lead our sales operations in Playa del Carmen, Mexico. In this pivotal leadership role, you will oversee all sales activities, drive revenue growth, and build a high-performing sales team dedicated to delivering exceptional leisure experiences. You will be responsible for developing and executing comprehensive sales strategies that align with organizational objectives while maintaining the highest standards of customer satisfaction and service excellence.Develop and implement strategic sales plans to achieve revenue targets and market expansion goals across leisure properties and offeringsLead, mentor, and motivate a diverse sales team, fostering a culture of excellence, accountability, and continuous improvementAnalyze market trends, competitor activities, and customer insights to identify opportunities for business growth and market positioningManage sales forecasting, pipeline development, and performance metrics to ensure accurate reporting and data-driven decision-makingBuild and maintain strong relationships with key stakeholders, clients, and partners to drive business development and customer retentionOversee pricing strategies, promotional campaigns, and customized packages to optimize revenue and market competitivenessMonitor sales performance against KPIs and implement corrective actions to meet or exceed organizational targetsCollaborate with cross-functional departments including marketing, operations, and customer service to ensure seamless execution of sales initiativesRepresent the organization at industry events, trade shows, and networking opportunities to enhance brand visibility and generate leadsPrepare comprehensive sales reports and present insights to senior management for strategic planning and decision-making
