Iconic Coyote Cafe seeking Front of the house manager for fine dining room. Independently locally owned.
MAIN RESPONSIBILITIES:
Keep what’s in the best interest of the restaurant as your number one priority.
The Manager is responsible for leading, managing, and overseeing all aspects of the Coyote Cafe restaurant. This role is the mediator of information between our restaurants and ownership. He or she will actively work to strengthen and grow the culture, paying particular attention to organizational health and the entire employee and guest experience.
Responsibilities:This role will focus on Revenue, Costs, Customer Experience, Employee Experience and Operational Efficiencies. For each category, the objective is to teach and mentor the staff so they can positively affect the restaurant. During your onboarding period, you will collect information and present a current status report followed by a strategy and goal setting exercise to identify high level management priorities.
Financial:
Attend all manager meetings. Ensure the restaurant management teams are focused on maximizing the guest experience while increasing check average. Additionally, ensure that restaurant management teams are focused on managing food, beverage, and labor costs that balances maximizing guest experience and restaurant profitability.
Work with culinary and beverage teams to develop new food & beverage experiences for guests to help drive traffic and check average. This is to include not only daily practices, but also special ticketed events, buyouts, promotions, and retail sales.
Work with the Management teams to minimize spending on controllable expenses and create uniformed systems through which these can be tracked.
Mentor managers on how better to understand financial data and how to use that data to operate more efficiently.
Monitor food, beverage and labor costs to ensure team is staying within the budget parameters throughout the month.
Go over payroll at the end of every pay period. During this process you should review overtime hours and rates of pay.
Employee Experience:
Attend all manager meetings. Ensure the restaurant management team is focused on recruiting and retaining the best employees. Oversee continuous training and education programs for employees.
Ensure constructive communication occurs between FOH managers and BOH managers
Evaluate the performance of top level managers. Assist in the creation of a consistent system for evaluations throughout. Make sure to train staff on proper review strategy and goal setting, as well as how to document each review appropriately.
Annually review all new hire documentation and handbook material from each restaurant.
Human Resources and Culture Building:
Make Coyote Cafe the best place to work in Santa Fe. This includes company benefits that push industry standards, competitive rates of pay that reflect our service included model, consistent educational opportunities, and enthusiasm for what we do.
Constantly look for new ways to show appreciation to our team members.
Propose company package that are competitive with the current markets
Standardize and streamline hiring, disciplinary actions, performance evaluations, and rate of pay/position
Be directly responsible for the recruitment and hiring. This includes conducting interviews, stages, and discussion of compensation and benefits. This is in conjunction with the owners
Be an expert in communication and coaching
Operational Efficiencies:
Manage the operational needs of the restaurant involving maintenance, repairs, and capital improvements. This includes maintaining relationships with our current contractors, as well as reaching out to meet new candidates. Projects need to be organized and monitored, while also delegating daily responsibility to management at a restaurant level.
Provide the tools the restaurant needs for success. Don’t let things remain unfixed or unattended for any length of time.
Ensure compliance with all regulatory controls/laws for the restaurant. This includes setting a schedule for renewed permits, licenses, and health department information.
Build efficient process that are communicated to manager
Improve and follow our company culture and value
Communicate and map a decision making process that allow to inform the owner and empower the team to make decisions.
COMPENSATION:
75k Base Annual Salary year one with Raises over time
Two Week Paid Vacation
Awarded Bonus based on Incentives
Parking
One Meal per Shift
