Touchstone Gallery in Downtown Santa Fe - Natural Art Advisor
Touchstone Gallery specializes in providing high-end fossil, minerals and designer jewelry to our customers to enjoy in their homes, offices and personal collections. Our owners have been in the fossil and mineral business for over 20 years and are proud to offer some of the best natural art available. Our pieces are acquired through reputable sources by working with valued and trusted vendors.
We are currently seeking one talented and energetic Art Advisor who is committed to sales and success to join our team! This is a permanent year-round full-time position offering an hourly rate plus commission. We offer paid parking downtown. It takes time and diligence to become successful. Please apply only if you are willing to commit long term and dedicate yourself to learning this exciting business.
The Natural Art Advisor is expected to understand and gain solid product knowledge to assist customers in their search for unique items. By building genuine rapport, the Natural Art Advisor will work closely with customers to determine their needs and preferences thereby ensuring maximum satisfaction with each transaction and beyond.
Our goal is to build and maintain client relationships extending well after the initial sale in the gallery. To that end, client outreach, prompt follow up and communication are extremely important. This is not simply a customer service role. It is a quality sales relationship where customers feel respected and engaged. Win-win transactions make for the best sales and long-term relationships.
To be successful as an Art Advisor, you will be expected to stay up to date with product features and maintain our store’s visual appearance to high standards. This position requires a confident professional who prides themselves in both personal appearance and gallery representation.
Responsibilities
Meet and exceed monthly sales goals
Cultivate a memorable experience branding Touchstone as a go-to destination for visitors and local clientele
Maintain a clean and orderly gallery with regularly scheduled facility maintenance
Process purchase transactions - in person, phone, email
Maintain customer support and relationships through outreach and follow up
Light packing and shipping
Assist with Social media presence
Support changing designs, displays and marketing initiatives
Comply with inventory control procedures
Must be able to move 35 lbs.
Qualifications
Experience in Retail Sales is a must. High end sales experience is preferred
Basic understanding of sales principles and customer service practices
Proficiency in English and Basic Math skills
Hands-on experience with POS transactions. Shopify preferred
Ability to perform under pressure and address complaints in a timely respectful manner
MUST be available to work flexible shifts including weekends
Please respond with resume and cover letter via email or in person to the gallery. A visit into the gallery is recommended.
