Santa Fe Children's Museum
Job Title: Play Facilitator
Salary: $16.00 - $18.00 per hour
Status: Part-time, non-exempt
Hours: Wednesday through Saturday, 9am – 7pm; Sunday 11-6pm
Benefits: Vacation, Sick
Reporting To: Guest Services Manager
Position Summary:
The Play Facilitator-Closer is responsible for providing a fun and welcoming environment to visitors of all ages to the Museum. Play Facilitators work on the Museum floor in all exhibits, interacting with children and adults as they play within the Museum. Play Facilitators lead activities and programs while maintaining the highest standards of friendly, helpful and responsive guest service at all times.
Essential Duties and Responsibilities:
Positively engage and interact with children though play throughout the Museum.
Constantly circulate in assigned exhibit areas and respond promptly to guest needs.
Maintains exhibits so they are ready for visitors.
Assist guests by providing pertinent information regarding Museum exhibits, programs and services.
Facilitates hands-on, play-based experiences for visitors during programs and activities created by the Programming Staff, and at our exhibits, both indoors and outdoors.
Sets-up and cleans-up activities.
Performs opening and/or closing procedures.
Communicates with Management Staff regarding any issues including exhibit repairs, customer problems/concerns, etc.
Answers phones and forwards calls and messages appropriately.
Works with Guest Services Manager to assist with inventory and stocking.
Attends staff meetings and trainings.
Keeps up to date on Museum policies, programs, and special events.
Assists with any other special events, as needed.
Reconciles cash drawers.
Pre-sets up Museum for opening staff.
Must be flexible with work schedule including evenings, weekends and holidays.
Other responsibilities as assigned.
Qualifications Required:
Demonstrated experience working with children ages 0-10 in classrooms, museums, recreational settings, and/or afterschool programs.
Excellent customer service skills.
Previous cash handling experience.
High school diploma; further educational experience preferred, with focus on Early Childhood Education, Child Development or equivalent.
Enjoys playing, creating, and having fun to facilitate a learning environment.
Spanish/English Bilingual preferred.
Demonstrates effective verbal and written English communication skills.
Observes all safety rules, ensures and maintains a safe environment.
Displays positive outlook and pleasant manner.
Identifies problems and develops effective solutions.
Exhibits sound and accurate judgment.
Ability and willingness to take initiative, problem-solve and do what it takes to get the job done.
Great interpersonal skills and ability to represent the organization.
Strong organizational skills.
Meets attendance and punctuality guidelines.
Responds to requests for service and assistance.
Follows instructions, responds to management direction.
Physical Demands/Work Environment:
Sitting, standing for extended periods
Ability to lift, carry and otherwise move up to 50 pounds on an occasional basis.
Ability to utilize computer equipment to complete daily work responsibilities.
Ability to operate copy machines, telephone, calculator and general office equipment.
Ability to sit, stand, bend, kneel, reach, push, pull, climb, or walk for various lengths of time throughout the day.
This job description is not intended to be all-inclusive of every function that may be required to be performed by the person in this position. The employee will also perform other reasonable related duties as assigned by the supervisor or other management. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Management reserves the right to change job responsibilities, duties, and hours as the need prevails either formally, informally, verbally or in writing. This document is for management communication only and is not intended to imply a written or implied contract of employment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
