Note:
If you wish to be seriously considered for this position, please send a PDF version of your resume and a cover letter explaining why you are looking for a new position and this position in particular. Please make sure that your career experience matches our job description and requirements. You must have retail management experience and a strong handle on HR matters.
In the cover letter, please be sure to answer the following:
Tell us three reasons why you wish to be considered for this position?
Approximately how many interviews have you conducted in your career? Approximately how many employees have you had to terminate in your career? What is your favorite and least favorite thing about managing people?
About Us:
Jackalope (Global House, Inc) is a unique and extraordinary shopping destination with stores in Albuquerque and Santa Fe. We specialize in eclectic but beautiful pottery, garden, furniture, and home décor from around the globe. Collaboration, teamwork and a customer-centric focus are the critical qualities we want from our managers and our staff. You will not be bored. There is tons to do and lots to learn. But we are a slow paced, brick and mortar operation.
About You:
You are motivated and have a track record of building and sustaining a great team. You are willing to work in a unique home & garden themed retail environment (lots of different product lines but still a small family owned business). Your work will be challenging but rewarding. You are independent and can think on your feet. Your communication skills are excellent and your employee management skills even better. Most days are chill, slow and steady at Jackalope. Some days, especially Spring and Summer weekends, are buzzing. This is not a desk job.
Weekend shifts are part of the regular schedule; flexibility and a team-first attitude is key.
DUTIES & RESPONSIBILITIES
-Managing & Overseeing the broad spectrum of human resources management - specifics include:
Interviewing, Hiring and Recruiting, Onboarding, training and developing
Documenting & Performance Counseling; Completing Annual Evaluations
Scheduling and Staffing (maximize efficiency and minimize OT)
- Facilities and Site Maintenance and Upkeep
Overseeing small and large facility improvements
Overseeing and managing the alarm and security system and protocol
- Store Operations - overseeing all store operations from opening to closing
Safety & Security - minimizing liabilities all day every day
Preparing for sales & promotions
Overseeing and troubleshooting IT systems (Lightspeed Retail, Paychex Flex, Alarm)
Working the Floor - work and cover the register, process returns, cover staff shortages
- Inventory Management and Oversight
Working with Mgr of Purchasing & Inventory Specialist (as needed)
Oversee the receiving, unloading and entering inventory into the system
Ensure ordering and reordering is on track for all key departments
Oversee the merchandising, tagging, displaying of merchandise across departments
-Cost Containment
Overseeing and controlling operational costs (overtime, staffing, utilities, controllable expenses)
- Sales & Marketing
Increase sales
Implement & assist with developing marketing plan
-All other duties as assigned
SKILLS & QUALIFICATIONS
Successful candidate must have a minimum of 5 years full-time experience of which three must be in RETAIL.
Successful candidate must have a minimum of 3 years retail management experience - which includes: inventory management, general store operations, POS management and troubleshooting, and nearly all aspects of HR (interviewing, hiring, coaching & training, counseling, performance evaluations, and terminating employees).
Background in home décor and/or nursery is a huge plus.
Must be proficient in Microsoft Office (or equivalent) and must have strong written and verbal skills.
Bilingual Spanish a strong plus
Patience when dealing with difficult customers, employees, situations
Problem-solving and conflict resolution skills
Ability to lead and manage change
Must be able to stand for most of the work day (70%). This is not a desk job.
Must be able to repeatedly lift 20-30 lbs all day and push 40-70 lbs all day
Benefits:
Health insurance
Dental insurance
Vision Insurance
Retirement plan
Life Insurance
Paid Time Off
Employee discount
Flexible schedule
Compensation: $55,000-$65,000 annually
